We offer a suite of technology solutions, each that support and connect all data and systems into a single, configurable platform, so our partners can easily get to the information they need, when they need it. We are on a mission to improve the lives of the individuals and communities we all care about. We believe that each of us has the responsibility to use our time and talents to support those around us and make the world a better place for all. We do this by providing innovative, whole-person care software and partnering with like-mind organizations to support people on the journeys they choose for themselves.
Job Summary:
- Technical Proficiency:Maintain deep technology expertise and demonstrate the technical acumen required to deliver world-class products and solutions for the human services space.
- Customer Focus: Employees put themselves in the shoes of the customer and the client when evaluating customer requests, showing daily that we are dedicated experts (both in technology and the Human Services space) committed to the same goals as our customers.
- Ownership: Employees take ownership of items that come across their desk, seeing that they are brought to fruitful and effective completion, including working across teams and orgs to ensure that all steps needed to bring items to closure are completed. Responsibility does not end with a handoff to another person, team, or organization.
- Industry Knowledge: We build and maintain a level of expertise in the Home and Community based services and Long-Term Services. Supports space to speak credibly to customers and todesign and deliver software that meets and exceeds the unique needs of this industry.
- Teamwork: Even though we have distinct, specialized teams, we work at all levels of the org chart as a team to complete deliverables and meet customer commitments. We strive for win-win resolutions to all differences of opinion between teams.
- Efficiency: Work across teams – especially when handoffs are needed between teams – is done expeditiously and effectively, without dropping the baton. Controls and metrics are in place to catch missed handoffs and measure the efficiency of cross-team collaboration.