Job Title: Project Coordinator (Client-Facing)

Work Setup: Onsite | Cebu or Bacolod | Full-Time l Night Shift

About the Role

The Project Coordinator/National Client Coordinator (PC/NCC) plays a vital role in supporting our internal teams and serving as a client-facing liaison.

This position ensures projects are set up accurately, communication flows smoothly between teams, and clients receive timely updates.

It combines project administration, sales support, and client interaction to help deliver high-quality service across the organization.

Key Responsibilities:

• Project Setup & Administration

  • Accurately set up new projects in internal systems (DASH, CRM Dynamics).

  • Review and interpret contracts to ensure accuracy and compliance.

  • Create, organize, and maintain P drive project folders with all projects related documents

  • Ensure the timely ordering of historical materials such as environmental lien searches and chains of title through approved vendors

  • Save client provided documents to corresponding reports in QUIRE.

  • Assist with department-wide coordination tasks as needed.

• Client & Team Interaction

  • Professionally correspond directly with clients, providing timely updates on client requests and project status.

  • Manage special client requests and track project requirements through completion.

• Sales Support

  • Participate in weekly Sales meetings.

  • Run Sales reports for assigned Sales teams.

  • Provide out-of-office coverage for Sales teams as needed.

  • Manage client RIMS accounts.

  • Provide bidding support:

    • Create new proposals and send to clients

    • Bid on new jobs for existing and new clients

    • Upload bid requests to client platforms

  • Completing Request for Proposal (RFP) paperwork

  • Close out CRM proposals and generate new ones as needed

• Team Coverage & Support

  • Provide out-of-office coverage for other department team members.

  • Perform additional duties as requested by the department and manager.

  • Perform report edits (non-technical).

  • Facilitate reliance requests and communicate with internal risk management team.

Skills & Qualifications

• 3+ years of experience in project coordination, administration, or a related role.

• Proficiency with project management systems and Microsoft Office.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• Excellent written and verbal communication skills.

• High attention to detail with strong analytical and problem-solving abilities.

• Promptly manage emails and respond in a timely manner.