Function: Head of Data & Systems
Reports To: CFO

Direct Reports:  Senior Data Analyst, 

PURPOSE OF THE ROLE

The Head of Data & Systems is responsible for the company’s data architecture, analytics, internal business systems, and internal engineering functions. Reporting to the Chief Financial Officer (CFO), this role ensures the company operates on accurate data, and reliable technology platforms that support a growing staffing business.

In a services-driven organization, data accuracy, operational systems, and internal tools are mission-critical. This role brings those functions together under a single owner to enable scalable delivery, strong financial controls, and informed executive decision-making.

FUNCTIONAL ACCOUNTABILITIES

Data & Analytics Ownership

• Own the company’s data architecture, including source systems, pipelines, data warehouses, data sources, integrations and reporting layers

• Establish and enforce data governance with a focus on financial and operational accuracy.

• Ensures authoritative business metric accuracy (in a form of reports and dashboards) for:

• Revenue, gross margin, and operational efficiency across business units, accounts and headcounts

• Headcount, capacity, and delivery performance

• Sales pipeline (incl. forecast) and client performance

• Recruiting performance, including time-to-fill, placement rates, funnel conversion, and hiring velocity

• HR and people metrics, including retention, attrition, tenure, engagement, and performance trends

• Oversee analytics delivery for executive reporting, forecasting, and operational insights

• Ensure leadership can rely on a single source of truth

Internal Systems & Platform Strategy

• Lead system integrations across multiple systems and data sources to ensure clean data flow across the organization

• Identify and implement AI-driven automation of manual, error-prone processes across recruiting, sales, finance and delivery operations.

• Make build vs. buy decisions aligned with scale, cost, and operational complexity

• Act as accountable owner for system reliability and data integrity.

Success Looks Like

• Leadership, Finance, and Operations trust the numbers and systems they rely on

• Staffing, billing, and delivery workflows are efficient and scalable

• Reporting cycles are faster, clearer, and less manual

• Technology is seen as an operational advantage, not a cost center

Required

• 10+ years of experience across data, systems, engineering, or product roles

• Solid experience working with and integrating business tools and systems: 

  • Data warehouses (Azure Data Lake or equivalent) 

  • ETL/ELT pipelines (Azure Data Factory or equivalent)

  • BI Platforms (PowerBI, Zoho, Looker, Tableau)

  • CRM (HubSpot), 

  • Financial systems (QuickBooks)

  • Talent management (ICIMS)

• Strong understanding of Operational and financial analytics

• Ability to operate at both strategic and hands-on levels

• Strong communication skills with executive and non-technical stakeholders

Preferred

• Experience in staffing, professional services, or labor-based businesses

• Experience scaling internal platforms in a mid-size company (300–1,000 employees)