We are looking for a Product Manager with strong UX experience to join our growing team. In this role, you will take ownership of assigned product areas, guiding initiatives from product discovery and requirements definition through development, testing, release, and continuous improvement. You will be responsible for understanding user challenges, translating complex workflows into practical solutions, and ensuring engineering teams have the clarity and direction needed to deliver valuable, user-centered products.

If you enjoy solving complex problems, understanding user behavior, and turning ideas into intuitive digital experiences, we'd love to hear from you!

Key Responsibilities

Product Discovery and User Research

• Conduct stakeholder and user interviews, usability testing, and product discovery activities.

• Translate research findings into problem statements, user journeys, workflows, and product recommendations.

• Identify user pain points and opportunities to improve product functionality and overall experience.

Product Planning and Requirements Management

• Create and maintain product epics, user stories, acceptance criteria, priorities, and development-ready Jira tickets.

• Translate business and user needs into clear, actionable, and testable requirements.

• Collaborate with the existing Program and Product Manager to align product priorities, maintain the backlog, and drive execution across assigned product areas.

• Participate in backlog refinement, sprint planning, and feature acceptance to ensure alignment between business expectations and technical delivery.

UX and Solution Design

• Develop user flows, low- to mid-fidelity wireframes, mockups, and clickable prototypes using Figma.

• Work closely with the UI/UX Designer to refine interaction design, visual design, accessibility, and design-system alignment.

• Communicate proposed solutions and validate concepts before and during development.

Product Delivery and Stakeholder Collaboration

• Partner with engineering and QA teams throughout development, testing, release, and post-release improvements.

• Ensure delivered features meet defined requirements and user expectations.

• Present research findings, product recommendations, trade-offs, and progress updates to internal stakeholders and clients.

• Continuously identify opportunities to improve product usability, functionality, and performance.

• At least 4 years of experience in Product Management, Product Ownership, or a similar digital product role.

• Experience working with B2B, enterprise, operational, or technically complex software products.

• Hands-on experience in user research, journey mapping, workflow design, and usability testing.

• Strong working knowledge of Jira, particularly in backlog management, user stories, acceptance criteria, prioritization, and refinement.

• Working proficiency in Figma, including user flows, wireframes, mockups, and interactive prototypes.

• Ability to translate complex or ambiguous business and user needs into clear requirements for engineering and QA teams.

• Strong communication, collaboration, and stakeholder-management skills.

• Experience working with distributed, cross-functional teams.

Preferred Qualifications

• Experience with media, video streaming, analytics, developer tools, or other data-heavy products.

• Exposure to travel and hospitality, workforce management, logistics, or event management industries.

• Familiarity with design systems, reusable components, and AI-assisted workflows.

• Basic understanding of HTML, CSS, React, or TypeScript. Production-level coding experience is not required.

**This role is Nightshift and Remote Work.